Air India Data Breach

Air India has announced a massive data breach that compromised the personal data of about 4.5 million passengers registered between August 26, 2011 and February 20, 2021. The Air India data breach has a link with airport data giant SITA recently reported breach. Air India spokesperson has said that even after three months of air transport data processor "SITA" data breach, we are still learning about the damage and assessing the multitude of breach. SITA is a data processor of Air India and holds and process Air India’s passenger’s data.

What data are breached?

The breached data included the passenger’s name, date of birth, contact information, passport information, ticket information, frequent flyer data and credit card information.

What Steps Air India has taken?

As confirmed by Air India, following the incident, they have taken a number of steps. These include securing the compromised servers, engaging external data security specialists, notifying the credit card issuers and resetting the passwords of Air India frequent flyers.

If you are an Air India customer and frequent flier what should you do (WeSeSo Advice):

1)      Reset you Air India Account’s password immediately

2)      Re-issue your registered credit card

3)      Check with Air India if you are impacted due to this breach

4)      Enable multi-factor authentication for all your on-line accounts



By - Alok Jha (Cyber Security Expert)

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